FAQ

Find instant answers to frequently asked questions about teeth whitening, shipping, and professional oral hygiene products.

Find answers to frequently asked questions about our oral hygiene products.

🦷 Teeth Whitening - Questions and Answers

How long does it take to whiten teeth with GlorySmile® products?

Whitening times vary by product: the V34 Purple Toothpaste offers immediate visible results in 30 seconds thanks to color correction, the fruit-flavored whitening toothpastes show whiter teeth after 2-3 weeks of daily use, while the professional LED kit guarantees up to 10 shades whiter in 7-10 days with sessions of 16-30 minutes per day.

How does at-home teeth whitening with an LED lamp work?

The LED whitening kit uses multi-color light technology (blue/red/yellow) that activates the PAP whitening gel applied to the teeth. The blue light accelerates the breakdown of surface stains, the red light protects the gums, and the PAP gel removes discolorations from coffee, tea, wine, and tobacco without damaging tooth enamel.

Do whitening products cause tooth sensitivity?

No, all GlorySmile® products use gentle formulas specifically developed to prevent sensitivity. The PAP gel in the LED kit and potassium citrate in the V34 Purple Toothpaste actively protect enamel and reduce pre-existing sensitivity, unlike traditional harsh peroxide treatments.

Can I use whitening products with crowns, veneers, or braces?

Yes, GlorySmile® products are completely safe for use on crowns, veneers, bridges, crowns, and orthodontic appliances. The whitening technology does not damage artificial dental materials. However, the products only work on natural teeth: your dental work will retain its original color.

How long do teeth whitening results last?

With proper oral hygiene and limiting coffee, tea, red wine, and smoking, whitening results last 6-12 months. To maintain optimal whiteness, use a whitening toothpaste regularly and perform maintenance treatments with the LED kit every 2-3 months.

Which whitening product should I choose: toothpaste, LED kit, or V34 Purple?

It depends on your needs: use the fruit-flavored whitening toothpaste for daily maintenance and stain prevention, the professional LED kit for intensive whitening with visible results in a week, or the V34 Purple Toothpaste for immediate results before important events. You can combine them for optimal results.

Shipping and delivery information

📦 Shipping and Delivery in Italy and Europe

How much does GlorySmile® shipping cost? Do you ship throughout Europe?

We offer FREE shipping throughout Europe for orders over €49. For orders under this amount, the standard rate is €8.95. We ship to Italy, France, Germany, Spain, Belgium, the Netherlands, Austria, Portugal, and 15+ other European countries. If you enter your address at checkout, we can ship to you. We sometimes offer free shipping for certain products or for new customers.

How long does shipping to Italy take?

Shipments to Italy take 8-15 business days from order confirmation. For other European countries, delivery times vary from 10-20 business days. You'll receive an email with a tracking number to track your shipment in real time.

How can I track my whitening product order?

You will automatically receive an email with your tracking number as soon as your package ships. You can track your order by clicking the link in the email or visiting our tracking page. For assistance, please contact admin@omarket.it with your order number.

Do I have to pay customs duties for orders to Europe?

No, you don't pay customs duties for orders within the European Union. For Switzerland, the United Kingdom, and other non-EU countries, local customs fees may apply, which are the responsibility of the recipient and are beyond our control.

Returns and Satisfaction Guarantee

🔄 Returns and Satisfaction Guarantee

What if the whitening product doesn't work for me?

We offer a 30-day money-back guarantee on all GlorySmile® products. If you're not completely satisfied with your whitening results, you can return the product (according to the policy) for a full refund. Your satisfaction is our priority.

How can I return an oral hygiene product?

You have 30 days from receipt to return any product. Send an email to admin@omarket.it with your order number and the reason for the return. We will send you detailed instructions. The product must be in its original packaging and unopened.

Who pays the return shipping costs?

You are responsible for returning the product if you change your mind. If the product is defective, non-compliant, or received damaged, GlorySmile® will cover all return and shipping costs for the replacement, but the product must be unopened.

Do you have any other questions?

Our customer support team is here to help. Contact us via email or fill out the contact form on our website.

Email: admin@omarket.it
Opening hours: Monday - Friday, 9:00 - 18:00 CET

Product Usage and Whitening Results

💡 Product Usage and Whitening Results

How many times a day should I use whitening toothpaste?

For optimal whitening results, use the toothpaste 2-3 times a day after meals, brushing for at least 2 minutes in circular motions. Daily consistency is key: you'll see whiter teeth after 2-3 weeks of regular use.

How do I use the professional LED teeth whitening kit at home?

Apply the PAP whitening gel to your teeth using the syringe, insert the LED mouthpiece into your mouth, turn on the light, and relax for 16-30 minutes. The device turns off automatically. Use once a day for 7-10 days, then 1-2 times a month for maintenance. Extremely simple and painless.

When to use V34 Purple Toothpaste for color correction?

Use V34 Purple after regular brushing for an immediate whitening effect that lasts for several hours. Perfect before important events (weddings, interviews, photos, dates) or daily as a post-treatment to maintain brightness after professional whitening.

Can I combine multiple GlorySmile® rapid whitening products?

Absolutely! For maximum results, combine: daily whitening toothpaste (morning and evening) + LED kit (once a day for 10 days) + V34 Purple (before events for an immediate boost). The products complement each other perfectly without overlapping.

Ingredients and Safety of Oral Hygiene Products

🌿 Ingredients and Safety of Oral Hygiene Products

Do GlorySmile® products contain harsh hydrogen peroxide?

No, we use PAP technology in the LED kit and purple color correction in the V34, without harsh peroxide that can damage enamel. Our fruit-flavored toothpastes use gentle whitening agents that are safe for daily use.

Are the products vegan, cruelty-free, and certified?

Yes, all GlorySmile® products are cruelty-free (not tested on animals), most are vegan , and comply with the European Cosmetic Regulation EC 1223/2009 . The LED kit is CE certified for safety. Check the specifications on each product sheet.

Do fruit-flavored toothpastes contain fluoride to protect against cavities?

The classic fruit-flavored toothpastes contain fluoride to prevent cavities and strengthen enamel, as well as whitening ingredients. V34 Purple uses fluoride-free color-correcting technology. Check the specific description of each product.

Product Selection and Personalized Recommendations

🎯 Product Selection and Personalized Recommendations

Which product should I choose for coffee and smoke stains?

For smokers and coffee drinkers, we recommend the professional LED kit (removes deep stains in 7-10 days) combined with daily whitening toothpaste . For maintenance, use V34 Purple , which instantly neutralizes yellow tones caused by nicotine and coffee.

Is professional whitening at the dentist or an at-home LED kit better?

The GlorySmile® LED kit offers results equivalent to professional treatments at a fraction of the cost (€300-600 at the dentist vs. a reusable kit). Identical technology, same effectiveness, the convenience of home, no appointments required. Ideal for those who want to save money while maintaining professional quality.

Are the products suitable for children and adolescents?

Fruit-flavored toothpastes are suitable for ages 6 and up (under adult supervision). The LED kit and V34 Purple are formulated for adult use (16+ years). For children under 10, consult a pediatrician. Fruity flavors make brushing fun for little ones.

📞 Customer Service and Support

Contact us by email at admin@omarket.it or fill out the contact form on the website. Our team responds within 24 hours on weekdays (Monday-Friday, 9:00-18:00 CET). For urgent orders, please always include your order number.

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